George Bush Airport at Houston (IAH) is a pretty interesting airport. Apart from the standard American layout of the place, things to be noted are its size and facilities. It seems like the airport is spread over a large area. I do not know this for sure, but it sure felt like it while I was shuttling from one terminal to catch my plane at the next. Due to the labyrinth like passageways and escalators I had to use to get from my arrival gate to the departure gate, I feel that the signage and the connection between terminal buildings could have been better; it seems like the walkway through the buildings almost seems like an afterthought.
To those who ask directions without fear however, this airport is filled with courteous and friendly staff, who if they don't have an answer for you, will run off to find someone who does. The facilities in the airport are very good, though not excellent. There isn't much shopping variety, but there are a lot of places to eat - in addition to the usual McD's, Burger King etc, you find some restaurant chains spread around the airport.
The DHS office for outgoing registrants is almost always locked unless someone is needed there. Almost no one who works around the area has claimed to have seen anyone at the office. The trick is to use the courtesy phone installed next to the doors of the satellite office and follow instructions to get someone to help you out. While I was waiting for someone to answer the phone, I treated myself to a burger from the nearby "Ruby's" restaurant. The staff there was extra helpful, and watched over my stuff while I jumped over the railing to go register my exit.
All in all, a nice place to wait for a flight if you are hungry or thirsty, but not such a great place for duty free shopping or for bathrooms that are close to the departure gates.
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